When accessing the websites, the Company will learn certain information about you, both automatically and through voluntary actions you may take, during your visit. This policy applies to information we collect on the websites, as well as in email or other electronic messages between you and the websites. The Company processes personal data as a Controller, as defined by the European Union’s General SData Protection Regulation (GDPR).
What We May Collect About You
When you access the websites, the Company will learn certain information about you during your visit. We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address and email address.
Information You Provide To Us (Personal Information). The Websites provide various places for users to provide information. We collect information that users provide by filling out forms on the Websites, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Websites.
We use this information that you provide to us to deliver the requested product and/or service, to improve our overall performance, and to provide you with offers, promotions, and information. We also use this information to track your preferences and to keep you informed about the products and services you have selected to receive and any related products and/or services. As a visitor to this Website, you can engage in most activities without providing any personal information. It is only when you seek to download resources and/or register for services that you are required to provide information.
Information We Collect Through Automatic Data Collection Technology – Non-Personal Information. As you navigate through our Websites, we may use automatic data collection technologies including Google Analytics to collect certain information about your equipment, browsing actions, and patterns. This will generally include information about your location, your traffic pattern through our website, and any communications between your computer and our Website. Among other things, we will collect data about the type of computer you use, your Internet connection, your IP address, your operating system, and your browser type. Note that this information is “non-personal” information, meaning
The information we collect automatically is used for statistical data and will not include personal information. We use this data to improve our Website and our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
Use of “Cookies” and Pixels
Similar to other commercial websites, our website utilizes a standard technology called “cookies” and server logs to collect information about how our site is used which helps us improve user satisfaction and performance. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.
In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the websites you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes. We track this information using cookies, or small text files which include an anonymous unique identifier.
Cookies are sent to a user’s browser from our servers and are stored on the user’s computer hard drive. Sending a cookie to a user’s browser enables us to collect Non-Personal Information about that user and keep a record of the user’s preferences when utilizing our services, both on an individual and aggregate basis.
The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. You may choose to disable cookies through your own web browser’s settings. However, disabling this function may diminish your experience on the websites and some features may not work as intended. We have no access to or control over any information collected by other individuals, companies or entities whose websites or materials may be linked to our websites or its Content.
The Company reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Company reserves the right to use these pixels in compliance with the policies of the various social media sites.
Additional Information We Collect
In an effort to provide you with the best experience possible while consuming and using our content, websites, Social Media Sites, and other Sites, we may also collect the following:
Name and email address so we can send our emails, offers, and free resources to you. Your affirmative consent will be obtained through our contact data collection forms if you choose to sign up.
Names and email addresses are also collected when you create an account so that you can purchase courses and webinars and access files you’ve purchased or received access to. When you make a purchase, you may receive communications regarding webinars, recordings, in-person or virtual courses you have signed up for.
Billing information including name, address, and credit card information so we can process payments required to deliver our services and products to you.
Information necessary to respond to questions submitted on our websites, Members Discussions, Social Media Sites, and other Sites.
In some cases, we may collect your phone number for communication about an event or offer which requires a phone number. (We do not sell, rent, or lease your data to third parties.)
Any information (“Personal Information”) listed above will be voluntarily provided by you. By giving us this information you are providing consent for us to collect and use this data. We will never sell or share any of your data.
Please note if you do not consent by providing Personal Information, you may be unable to participate on our websites or use certain forms of content.
We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Your Information.
We will maintain the information you send via e-mail in accordance with applicable federal law.
In compliance with the CAN-SPAM Act, all e-mails sent from our organization will clearly state who the e-mail is from and provide clear information on how to contact the sender. In addition, all e-mail messages will also contain concise information on how to remove yourself from our mailing list so that you receive no further e-mail communication from us.
Our emails provide users the opportunity to opt-out of receiving communications from us and our partners by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at anytime.
Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.
If you opt-in on any of our websites to receive any free resources, participate in any free training programs, register for a webinar, register for a live event, register for a seminar, or purchase any products sold by the Company on this Website, we will only enroll you to receive our free email newsletter if you affirmatively consent to it.
If you do not wish to receive this newsletter, you can unsubscribe anytime. We include an “unsubscribe” link at the bottom of every marketing email we send. If you ever have trouble unsubscribing, you can send an email to firstname.lastname@example.org requesting to unsubscribe from future emails.
How Your Information May Be Used or Shared
We do not sell, trade, or rent your Personal Information with third parties without your consent. However, we may share your Personal Information with vendors and other third-party providers who are performing services for the Company. In general, the vendors and third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide for the Company. For example, when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, you consent to our collecting and using such personal information for that specific purpose, including by transmitting such information to our vendors (and their service providers) performing these services for the Company.
However, certain third-party service providers, such as payment processors, have their own privacy policies in respect of the information that we are required to provide to them in order to use their services. For these third-party service providers, we recommend that you read their privacy policies so that you can understand the manner in which your Personal Information will be handled by such providers.
We will also use your Personal Information to deliver services and products that you have purchased and follow up on those purchases.
We will use your Personal Information to contact you if you have given affirmative consent to do so via enrollment in our newsletter, courses or webinars, or other lists (i.e. newsletters, notice of events, education, and other items of interest).
We will use your Personal Information if you have an interest in hearing from us in relation to items you have given affirmative consent for such as classes, webinars, freebies, videos, and other items you have opted in for. You may receive emails related to the item or course you signed up for.
We may use your Personal Data to market to you via advertisements on Social Media platforms and create special audiences based on that data.
To maintain our websites’ quality, we may use your IP address to help diagnose problems with our server and to administer the websites by identifying which areas of the websites are most heavily used, and to display content according to your preferences. Your IP address is the number assigned to computers connected to the Internet. This is essentially “traffic data” which cannot personally identify you, but is helpful to us for marketing purposes and for improving our services. Traffic data collection does not follow a user’s activities on any other websites in any way. Anonymous traffic data may also be shared with business partners and advertisers on an aggregate basis.
Submission, Storage and Sharing of Personal Information
To use our websites or its Content, we may seek personal data including your name, e-mail address, street address, city, state, billing information, or other personally identifying information (“Confidential Information”), or you may offer or provide a comment, photo, image, video or any other submission to us when visiting or interacting with our websites and its Content (“Other Information”). By providing such Confidential Information or Other Information to us, you grant us permission to use and store such information.
Your Confidential Information is stored through by us internally or through a data management system. Your Confidential Information will only be accessed by those who help to obtain, manage or store that Information, or who have a legitimate need to know such Confidential Information.
Viewing by Others
Note that whenever you voluntarily make your Confidential Information or Other Information available for viewing by others online through this websites or its Content, it may be seen, collected and used by others, and therefore, we cannot be responsible for any unauthorized or improper use of the Confidential Information or Other Information that you voluntarily share. When you sign up for a course or webinar, your name may be visible to other members. Additionally, if you choose to post a comment or question on a course discussion, your posted content is also visible to others within the course, including your name and any information disclosed in your comment. In the event that an email contact list is shared with the group following an in-person or virtual course, you will be given an opportunity to opt-in or out prior to it’s distribution whenever possible.
How We Protect Personal Information
We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.
Your Rights Regarding the use of your Personal Information
You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail.
We manage course and webinar e-mail lists internally. If you wish to unsubscribe to updates about a specific course, or webinars you have purchased, please notify us directly at one of the above email addresses. By doing so, you acknowledge that you may not receive course access information or links, know when recordings are available or uploaded or if there have been any changes to your course.
Links to Other websites
Children’s Online Privacy Protection Act Compliance
By using the Service, you represent that you are at least 18 years of age.
We do not collect any information from anyone under 13 years of age in compliance with COPPA (Children’s Online Privacy Protection Act), and our websites and its Content is directed to individuals who are at least 13 years old or older.
We do not knowingly collect personal information from children under the age of 13. If we learn that we have personal information on a child under the age of 13, we will delete that information from our systems. Here are a few tips to help make a child’s online experience safer:
Teach kids never to give personal information, unless supervised by a parent or responsible adult. This includes name, address, phone, school, etc.
Know the sites your kids are visiting and which sites are appropriate.
Look for Web site privacy policies. Know how your child’s information is treated.
Check out the FTC’s Site (https://www.consumer.ftc.gov/) for more tips on protecting children’s privacy online.
To use certain features of the websites or its Content, you may need a username and password. You are responsible for maintaining the confidentiality of the username and password, and you are responsible for all activities, whether by you or by others, that occur under your username or password and within your account. You agree to notify us immediately of any unauthorized or improper use of your username or password or any other breach of security. To help protect against unauthorized or improper use, make sure that you log out at the end of each session requiring your username and password.
It is your responsibility to protect your own username and password from disclosure to others. We cannot and will not be liable for any loss or damage arising from your failure to protect your username, password or account information. If you share your username or password with others, they may be able to obtain access to your personal information at your own risk.
By using our websites and its Content you agree to enter true and accurate information on the websites and its Content. If you enter a bogus email address we have the right to immediately inactivate your account.
We will use our best efforts to keep your username and password(s) private and will not otherwise share your information without your consent, except as necessary when the law requires it or in the good faith belief that such action is necessary, particularly when disclosure is necessary to identify, contact or bring legal action against someone who may be causing injury to others or interfering with our rights or property.
Assignment of Rights
Notification of Changes
We may use your contact information to inform you of changes to the websites or its Content, or, if requested, to send you additional information about us. We reserve the right, at our sole discretion, to change, modify or otherwise alter our websites or its Content at any time.